Of course you want to know — When do I get it?
We strive at all times to get it to you sooner but here are some indications:
If we say In Stock, we dispatch same day (if ordered before 14:00 on a working day) and depending on where you stay it will be with you the next working day (Main Centres) or the next working day after that (Regional Areas). If you are in a remote area it may take an additional working day (a day longer than Regional).
If we say In Stock (You can also collect in cpt), the stock is available from our Cape Town warehouse and you can collect on the same working day if your payment has been authorised and you collect before 5pm.
If we say dispatched between X and Y days then it takes X to Y days to receive from a supplier and it will then be with you within a working day after dispatched (Main Centres) or the working day after that (Regional Areas). If you are in a remote area it may take an additional working day (a day longer than Regional Areas).
If we say Pre-order it means that your item will be dispatched to you on the day it's released.
We always try our very best to get it to you as soon as possible but cannot guarantee same day delivery.
Imports are a best effort service, we strive to get it to you as soon as possible within the guidelines above but it's not always within our complete control so if something goes wrong we will let you know.
And then there's a Friday, sigh... Try order early on a Friday, we can then try our best to get it to you on the same day (Main centres), otherwise we will have to get it to you during the next week.
If this is all too confusing, call us on 0861 222 989 or send an e-mail to info@takealot.com. One of our friendly employees will get back to you pronto.
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