Due to high festive order volumes, we unfortunately can’t make changes to your delivery address once payment has been received and you have received your Payment Confirmation email.
If you have any questions about Mobicred you can visit www.mobicred.co.za or you can contact them via email at firstname.lastname@example.org or call them on 08600 62733.
How it works:
New Mobicred users:
- First, you’ll need to register on Mobicred’s website and complete your application.
- Once approved, you can come back and pay for your items using Mobicred*.
- Your application may take 1 business days to process
- If you need your items right now, please select a different payment method. We can’t guarantee that your items will still be in stock when you return.
Existing Mobicred users:
- Select Mobicred as your payment option during checkout.
- Log in using your Mobicred username and password.
- Enter the one-time pin (OTP) that will be sent to your mobile phone.
- Click on “Confirm & Pay”.
- Your Mobicred account will be debited and we will send you a confirmation email of your order.
*Subject to credit approval. T&Cs apply. For more information & interest rates, see What is Mobicred?
Mobicred is a simple and convenient online credit facility that allows you to shop on takealot.com and repay the amount in monthly instalments. Interest is charged at 21% per year. Please note the annual interest rate may change.
As a revolving credit facility, Mobicred repayments are calculated as 10% of the account balance plus fees. These fees will be confirmed with you by Mobicred on opening your Mobicred account and could entail the following:
- Monthly service fee of R35.00 (ex VAT)
- Once off account initiation fee ranging from R100-R500 (ex VAT), depending on the facility granted.
Please note: The monthly payment amount displayed is indicative only and based on 12 monthly instalments excluding any Mobicred fees.
Unboxed Deals refer to returned and shop soiled products that are offered for sale at greatly discounted prices.
Unboxed products could show signs of slight use, minor cosmetic imperfections or be missing the original packaging. Where the original packaging is missing or damaged Takealot may reseal or replace the original packaging altogether to better protect the item.
The EFT payment option is not available for Unboxed Deal purchases.
Unboxed Deal quantities are limited and as such we reserve stock for customers in the order in which we receive payment. Due to the delay with EFT payments only instant payment methods are accepted.
Adding an Unboxed Deal to your cart, or completing your order for an Unboxed Deal without paying for it, does not reserve the item for you.
Stock will be reserved for customers in the order in which we receive payment.
Yes – Our standard free shipping on orders above R250 applies.
Yes – You can use a promotional discount coupon or gift voucher towards the purchase of an Unboxed Deal.
Due to the nature of unboxed products we can’t predict when an item will be available as an Unboxed Deal again. To avoid missing out on a great deal check back often and order quickly.
Unboxed Deal quantities are limited and as such, after an Unboxed Deal is sold out, those particular Goods may be available on the Website at their normal selling prices (but no longer as an Unboxed Deal).
You are entitled to return an unboxed product for up to 30 days for a full credit in accordance with our returns policy.
If you’re returning an unboxed product, the reduced price paid at the time of the purchase will be credited back to you.
Unboxed products can be exchanged or replaced provided that the specific product and/or the different size or colour variation is available as an Unboxed Deal at the time of your request.
If the item is not available as an Unboxed Deal you will be offered a repair or account credit subject to our returns policy.
Yes – Unboxed Deals are backed by the Takealot 6 month Warranty if the item is found to be defective. Please refer to our returns policy for more information.
Each Unboxed Deal is evaluated and quality checked to ensure that it is in a good condition before it is made available for purchase.
You are responsible for packing the return product safely & securely to ensure against damage in transit. Please include the return reference number in the parcel so that we can easily identify your return.