Contact Us

Have a question, compliment, complaint, or just feel like a friendly chat? Our crew of hotshot people-pleasers are just a hop, skip and a jump away - ready to be of service!


Customer Service

Questions? Our FAQ has all the answers you need.

If you need more information, you can ask us a question here and our friendly Customer Service team will come back to you within the following working hours:

Weekdays 7h00 – 22h00
Weekends 9h00 – 18h00
Public Holidays 9h00 – 18h00
(Closed on Christmas & New Year’s Day)

Customer Collections and Returns

Block B, Montague Park Business Estate,
Topaz Boulevard (off Koeberg Road)
Montague Gardens,

Collection Times:
Monday – Friday 8h30 – 18h00
Saturday & Sunday 8h30 - 12h30
Public Holidays 8h30 – 12h30
(Closed on Christmas & New Year’s Day)

Click here for directions

Cape Town Office

12th Floor, Takealot Building
10 Rua Vasco Da Gama Plain
Cape Town

PR & Marketing

Do you have a media request for product reviews or press comment? Do you have an exciting marketing partnership idea that you’d like to propose to Takealot? Then you can reach our friendly Marketing team here.

Marketplace Seller Solutions

Looking to sell something exciting on Head on over here to find out more and apply. We receive a very high number of requests every day and can only respond to applications via this page. Thanks.

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